They drop calls, don't give you a way to pay (on line), while you are in a trial period for your modification. My husband has been calling them since the 23rd of Nov. To make our payment, no answer, 6-9 dropped calls etc. One person he Finally got ahold of was at least...Read more
Prior to being with loan depot I bought a home and also an investment property. I have been a homeowner for 16 years and refinanced many times and know the process. LoanDepot will give you zero communication except to collect your money. I believe they’re in collusion...Read more
I am pissed. Loan Depot knew that I was not on my home loan, but assured me that even thou the home was in my husbands name it would be ok to do the loan in my name. I asked if my husband could be included on the loan and they Loan Depot said no because his credit...Read more
I didn't like
- Would not refund 425 appraisal fee and did not get loan
Loan Depot - Scam-DO NOT USE THIS COMPANY
They asked for a cc so when I was ready they could order the appraisal. I told them not to use it I was still shopping around. They charged a credit report and appraisal fee on it after I specifically ask them not to put any charges on it.
Loan Depot - Very disorganized, unprofessional and uncarring.
I was informed by Loan Depot 2 weeks before closing that i would need a VA form that could take up to 3 months to get. They very coldly told me that my $425 appraisal would expire by the time I could get the forms I needed. I should not have been approved for loan without this if they were aware of this possible problem
Loan Depot - Loandepot
I would like to je if this company is responsable and we can have any business with them
Loan Depot - The worst experience of my life
Customer service and customer care are foreign terms to this company. If you have options take your business elsewhere they will not be there when you need and will be of no help at sure they will tell you what you want to hear but truth is they will do nothing
Loan Depot - Columbia, MD - most incompetent loan officer! He is a Senior Loan Officer yet is sloppy as they come! Beware - DO NOT do business with these people. They made a HUGE financial mistaken in my paperwork - a mistake that cost ME thousands of dollars. They are...Read more
My insurance company was contacted by Loan Depot for information which is pretty typical and normal. However when they asked for something that our system didn't support they called our corporate office to complain against us. Luckily our Corp office is aware of system...Read more
They say that pulling your credit to find a rate won't hurt your score because you are shopping for a home loan. Wrong, my credit dropped 30 points the day they pulled my credit. Don't deal with these guys. Even if you decide to do business with them your credit score...Read more
- Hanging up the phone
I didn't like
- Way they dinged my credit scores
My loan office and processor were both VERY responsive and efficient. I had lots of questions, and I negotiated hard on the closing costs and rate of my refi. I had price shopped aggressively, and Loan Depot beat all other offers just as they promised. They undercut...Read more
My first experience was a little over 60 days ago when they called offering to help me refinance my house to pay off credit card bills. They gave me a song and dance about how much my house was worth based on stats they said they pulled from similar houses in my area....Read more
Had a really sweet loan officer (so i thought) every thing great in the beginning. Then after all my paper work was submited i was an inconvenience, asking any questions. I was interrupted before I could even finish talking and told that i need to let her do her job....Read more
I was contacted by a Blake, he ran a credit check without asking my permission, once that he started talking about what he can do for me, got me interested, for a moment then I asked how he knew so much and he answered that he had ran a credit check; but kept on with...Read more
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