Loan Depot Phone Numbers and Emails

Toll-Free Number:

  • (888) 337-6888

Customer Service:

  • (877) 395-7381
  • (866) 258-6572
    Home Loan Payments to Chicago
  • (877) 420-4526
    Home Loans
  • (888) 983-3240
    New Loans
  • (888) 983-3393
    Personal Loans
  • (855) 328-6173
    Va Loans
  • (888) 337-6888 ext 6789


  • (877) 476-0769

Loan Depot Emails:

Customer Service
Home Loan Payments to Chicago, Home Loans
Investors/ Franchising
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Loan Depot Contact Information

Loan Depot Website:

Loan Depot Help Center:

Corporate Office Address:, LLC
26642 Towne Centre Drive
Foothill Ranch, California 92610
United States

Other Info (opening hours):


Monday - Friday: 08:00am - 10:00pm (EST)

Saturday: 11:00am - 06:00pm (EST)

Home Loan Payments

loanDepot, P.O. Box 11733,

Newark, NJ 07101-4733

Home Loan Payments Chicago

loanDepot, P.O. Box 5710,

Chicago, IL 60680-5681

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Loan Depot Rating Based on 273 Reviews

Rating details

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Customer service
Product or Service Quality
Interest Rate

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Rating trend

Summary of Loan Depot Customer Service Calls

04:05 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Loan Depot Customer Service?

Payments and Charges Question:

  • “Inquiring about biweekly payments”
  • “Make a payment”
  • “Payment”

Product/ Service Question:

  • “Damage claim”
  • “Loan Depot failure to let VA that loan was closed and paid”
  • “To contact loan associate to keep me off the mailing list!”

Request for Information Question:

  • “Can I still try for modification .it said I need more paper work is this correct”
  • “Need to talk to a supervisor”
  • “About my loan”

Account Question:

  • “Online log in problem”
  • “Account info”
  • “New account”

Return/ Replace Question:

  • “Changing banks set up direct deduction”
  • “Returning call”
  • “Changing homeowners insurance”

Staff Question:

  • “Customer service”

Employment Question:

  • “Payoff”
  • “Pay off my loan”

Activation/ Cancellation Question:

  • “I received a cancellation notice from my insurance company.”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Home insurer has not recieved payment”

Other Question:

  • “Cash out”
  • “Info”
  • “HR”


Loan Depot Terms of Service
To read more:
Loan Depot Privacy Policy
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Loan Depot FAQ
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Top Loan Depot Services

Customer Care, Loan Refinance, Loan

Top Loan Depot Products

Website, Commercial

Loan Depot Pros and Cons

Pros: Refinancing at a lower rate, Impressed with the ability to lie, Were initially responsive, Online application, Interest rate

Cons: Customer service, Dishonest loan practices, Broken promises, Process and communication were pathetic, Fraudulent practices


Loan Depot, LLC is a large mortgage lender. The company was founded in 2010. Its dual corporate headquarters is based in Foothill Ranch, California and Plano, Texas. Loan Depot is licensed in all 50 US states. It provides residential loans to home buyers. There are fixed rate, adjustable rate, jumbo, federal housing administration, and veteran administration loan programs. Home affordable refinance program is also available for home owners. The company provides consulting assistance as for home purchase and refinance processes. It employs over 4000 people, and has 130 local branch locations.

Loan Depot reviews and complaints

Loan Depot is ranked 185 out of 909 in Loans and Mortgages category

Area Served


Payment Methods

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