Loan Depot Phone Numbers and Emails

Toll-Free Number:

  • (888) 337-6888


  • (877) 476-0769

Customer Service:

  • (877) 395-7381
  • (866) 258-6572
    Home Loan Payments to Chicago
  • (877) 420-4526
    Home Loans
  • (888) 337-6888
  • (888) 983-3240
    New Loans
  • (888) 983-3393
    Personal Loans
  • (855) 328-6173
    Va Loans
  • (888) 337-6888 ext 6789

Loan Depot Emails:

Customer Service
Home Loan Payments to Chicago, Home Loans
Investors/ Franchising
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Loan Depot Contact Information

Loan Depot Website:

Loan Depot Online Chat:

Corporate Office Address:, LLC
26642 Towne Centre Drive
Foothill Ranch, California 92610
United States

Other Info (opening hours):


Monday - Friday: 08:00am - 10:00pm (EST)

Saturday: 11:00am - 06:00pm (EST)

Home Loan Payments

loanDepot, P.O. Box 11733,

Newark, NJ 07101-4733

Home Loan Payments Chicago

loanDepot, P.O. Box 5710,

Chicago, IL 60680-5681

Edit Business Info

Loan Depot Rating Based on 248 Reviews

Rating details

more details
Customer service
Product or Service Quality
Interest Rate

Rating stats

Rating trend

Summary of Loan Depot Customer Service Calls

04:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Loan Depot Customer Service?

Payments and Charges Question:

  • “Bill too high”
  • “Escrow payment not being applied”
  • “Escrow payment”

Product/ Service Question:

  • “Homeowners insurance”
  • “New loan”
  • “Insurance”

Request for Information Question:

  • “About my loan”
  • “Concerning about a first time homeowner probably”
  • “To check details on my mortgage loan”

Account Question:

  • “Account info”
  • “New account”
  • “About close account efectind my credit report”

Employment Question:

  • “Payoff”
  • “Pay off my loan”

Return/ Replace Question:

  • “Returning call”
  • “Changing homeowners insurance”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Home insurer has not recieved payment”

Staff Question:

  • “Customer service”

Other Question:

  • “Interest for taxes”
  • “Need to pay”
  • “Refi”


Loan Depot Terms of Service
To read more:
Loan Depot Privacy Policy
To read more:
Loan Depot FAQ
To read more:
Top Loan Depot Services

Customer Care, Loan Refinance, Loan

Top Loan Depot Products

Website, Commercial

Loan Depot Pros and Cons

Pros: Refinancing at a lower rate, Impressed with the ability to lie, Interest rate, Were initially responsive, Online application

Cons: Bad customer service, Dishonest loan practices, Broken promises, Process and communication were pathetic, Fraudulent practices


Loan Depot, LLC is a large mortgage lender. The company was founded in 2010. Its dual corporate headquarters is based in Foothill Ranch, California and Plano, Texas. Loan Depot is licensed in all 50 US states. It provides residential loans to home buyers. There are fixed rate, adjustable rate, jumbo, federal housing administration, and veteran administration loan programs. Home affordable refinance program is also available for home owners. The company provides consulting assistance as for home purchase and refinance processes. It employs over 4000 people, and has 130 local branch locations.

Loan Depot reviews and complaints

Loan Depot is ranked 147 out of 900 in Loans and Mortgages category

Area Served


Payment Methods

MasterCardVISAAmerican ExpressDiscover

Edit Description

Compare Loan Depot To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Quicken Loans
954 reviews
Has Verified Representatives
113 reviews
1509 reviews
Write a review
Do you have something to say about Loan Depot? What happened? What can we help you with?
Submit review Don't show this popup