Prior to being with loan depot I bought a home and also an investment property.I have been a homeowner for 16 years and refinanced many times and know the process.
LoanDepot will give you zero communication except to collect your money. I believe they’re in collusion with their appraisal company. Their appraiser made so many mistakes my property was valued $30-50k less than it should be appraised for. But they cashed my $475 appraisal check and guess what?
A week later I got a letter stating I could refinance and ADD $20k to my loan to get the lower interest rate.Scam artists.