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1.0

This was the most unprofessional experience I've ever had. My home was paid for and I was doing a cash out refinance.

The loan processor I dealt with was very unprofessional. The final blow was to find out that the wire transfer for my cash was going to take place up to 72 hours after the loan closes and I'm being charged interest on the money I haven't received. This has got to be illegal. There going to charge me interest on money I don't have, REALLY.

Do yourself a favor and save yourself a great deal of frustration and don't use Loan Depot. Once they get that appraisal fee from you they don't really give a S@#$ about you.

Go brick and mortar, online crooks is what they should be called. I've had many mortgages and have never had this bad of an experience ever.

Reason of review: Unprofessional service, illegal loan practice, I'm paying interest on money I won't receive for several days.

Preferred solution: Let Loan Depot pay the interest on my loan until the cash is in my bank and my car note is paid off with my bank, no idea of when that will be or how much interest I will accrue so an exact amount I can't give you.

Location: Rio Linda, California

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