Manufacturer: Loan Depot Category: Refinance Clear all filters (7 of 7 reviews match)
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These liens were filed prior to 2010. I refinanced in 2014. 2 years later when I sold my home I had to pay over $50,000 to pay these liens. The title search I was charged for ONLY named LoanDepot as an insured. I would not have done the refi, nor would I have qualified for this. They did however charge me over $7,000 to refi. They have ignored my requests for a refund and I have now gone through my states Attorney General. Still in the works GO...
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1.2
I didn't like
  • Wont refund closing costs to help recoup 50000 liens
  • I have to file complaint through atty general
  • Did not disclose full information on my property liens
#988837
When I first talked with Loan Depot about refinancing my home things went well. However soon afterwards things went wrong. First thing was that I was told that my appraisal would be $300.00. couple of weeks later I received a letter from them stating my loan quote, in it I was charged $400.00 for appraisal. Then today I was called by a representative and was told my appraisal was $440.00 and that I now was going to have to pay an additional $150.
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1.7
I didn't like
  • Dishonest loan practices
#988166
Refinance Loan. We were honest about my husband only having his current job for 5 months and the first person we talked to assured us that it would not be a problem. Second person that was to finish the loan process was very unprofessional, the processor would never answer my questions or return my calls so i had to start dealing with supervisor. The supervisor started out ok about returning calls. By this time i had already paid for the...
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1.5
#978377
It is pretty obvious that this company is least interested in doing a customer any good or they would hire better loan officers with a decent tone and manners. In the first five minutes of my conversation, despite the fact that I am more knowledgeable than most shoppers, the rude loan officer appeared to be using scare tactics and a rude tone and told me things like "you are not getting cash back" (I has just told him that I was not looking for...
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1.1
I didn't like
  • Dishonest sales tactics
  • Customer service
#970737
After speaking with the Loan Depot representative about our options we applied for an 85% LTV refinance loan and paid $450 for an appraisal. Then was told the 85% LTV loan is not available in our county for loans in the amount that we needed. WHAT?!?!?!? How do you not know that before you talk us into applying? We were also promised other things, such as if the appraisal came in low they would have a second one done at their expense. Of course,...
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I didn't like
  • Dishonest sales tactics
#960436
I sent my best loan estimate to him as an e-mail attachment. The next day he was short and to the point (which I appreciated!) - He would beat the competitive offer by and save me over $2,000 in loan costs. I was skeptical, but since I already had all the financial docs scanned into my laptop for the other loan, I uploaded them all to the LoanDepot secure upload site to see what would happen. Al stepped me through it in real time and...
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4.6
I liked
  • Al and scott made it happen for me
#940018
I was contacted by an Alejandro to refinance my loan. I was promised a 3.375 rate with no points or hand jobs. Once the appraisal was ordered I was told the rate is now 3.5% with hand jobs. This is not what was promised. After I threatened to go with Quicken, Alejandro then sent me pictures of his genitalia and I was then okay with the higher rates and the hand jobs. All in all it was a okay experience except for the hand job with the sand paper.
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Anonymous

Anonymous This review should beremoved. It is disgusting and inappropriate.

2.0
I liked
  • Handjobs
I didn't like
  • Sandpaper used for the handjobs
#939647