Product: Loan Depot Loan Refinance Clear all filters (0 of 41 reviews match)
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They waited until after I had paid the appraisal fee to deny the loan. The told me the money would be automatically refunded in 9 to 10 days. After 13 days I contacted them to say that I still haven't received it and then they actually processed the refund. The...
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Anonymous
Mlafrnz 5150

Same thing just happened to me. I would love to know how you went about requesting the refund. These guys come across so helpful but then switch everything up last minute

2.3
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Loan Depot Loan Refinance
I didn't like
  • Bad customer service
#1352434
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I was contacted by loandepot as a cold call to refinance my exiting loan I have a current loan on the property in question with them. I agreed - I paid for the appraisal which was supposed to be refunded to me at close. the appraisal came back stating that one of the...
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Loan Depot Loan Refinance
#1315873
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Loan Depot - Don't use them they lie.

I called up loan depot to help us refinance our house. They told they can help us. So we sent them all the documents they need. We just got a call from them saying they can't help us. They lied don't use these people. Trust me you will regret it.
1.0
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Loan Depot Loan Refinance
#1241203
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Loan Depot - Aggravated

These oeople have blown my phone up. 25 calls a day . If they really want to do a refinance why dont they mail me some real pers to fill out. With all the identity theft these days no one wants to give out oersonal information over the ohone to a total stranger that could be posing as a lender
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Loan Depot Loan Refinance
#1238163
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WOW, I don't even know where to start with this company, but my best advice for ANYONE wanting a new loan or refinance loan, go somewhere else to get it. I dealt with two people in Scottsdale, Arizona, Chaez and Marianne; two people in Foothill Ranch, CA, Zachrium and...
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1.0
Product
Loan Depot Loan Refinance
I didn't like
  • Customer service
#1236896
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Loan Depot - Refinance with cash out

Loan Depot promised us a cash our refi, told us we were approved and several weeks prior to closing told us we couldn’t do a cash out because it was a VA loan. We were stuck, had a balloon note due and when I asked if they couldn’t change it to conventional I was told it was too late. Don’t deal with Loan Depot, save yourself a lot of grief and go elsewhere. They were awful!!!!
1.3
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Billing Practices
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Loan Depot Loan Refinance
#1228093
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I saw that a friend of mine had "liked" one of their advertisements on Facebook about qualifying for HARP (Home Affordable Refinance Program). I should have known better, but I clicked the bait and fell into the rabbit hole. The website said with just a few small bits...
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Loan Depot Loan Refinance
#1224314
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dollars for home value that he did not tell me It was non refundable if I did not like to take the loan.Then when I got the papers in the mail I went over them and it was going to cost me a lot more than he quoted me,and I did not even get home value out of it they...
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Foothill Ranch, California
Product
Loan Depot Loan Refinance
I didn't like
  • Process and communication were pathetic
#1220264
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We were contacted on a cold call to refinance our home. Pre-screening was done and salesman said we qualified for the FHA fixed mortgage. In order to lock in and the rate we needed to put the Appraisal Fee ($325) up front and that the fee would be refunded to us at...
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Anonymous
Betty Wright 1

Seems like a lack of communication from one department to another and posting money anywhere not to be found in the right place so sorry I made this move with them never again...

1.4
Product
Loan Depot Loan Refinance
I didn't like
  • Fraudulent practices
  • Broken promises
  • Dishonest loan practices
#1215992
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$4000, under what I thought, Got the phone call today, being that I was in Texas I couldn't get the rebate. Don't get your hopes up. Don't throw your hard earned cash at them. In the end, you get "We are out of money to". Go another direction for refinance or equity loan...
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1.0
Product
Loan Depot Loan Refinance
I liked
  • Impressed with the ability to lie
I didn't like
  • That they lied
#1214452
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