filters
state:
Show
city:
Show
product:
Show
Loan dept took 2 paymenta out my acct. This put my bank acct in the negative. Loan depot would not do anything to correct the problem. 5 days later they did it again Talked to rep and she hung up on me because i was not satisfied and asked to speak to their supervisor....
Read more
Anonymous
Dr. Schmendrick

Is this supposed to be written in English or some other language?

h.kitchener
h.kitchener

Well, life is surely tough when you have to actually sit down and write a check to pay a bill rather than to allow some company to just take money out of your account at their...

1.1
#1305093
Reply to reviews
Show

Loan Depot - Poor loan company with bad customer care

Difficulty working with is company. I recommend a more local mortgage company. They act like their the only company that provides mortgages and loans.
1.8
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
I didn't like
  • Situation more bait and switch tatic
  • Follow through was not good
#1302988
Reply to reviews
Just talked with Andrew Hill. He told me if I wouldn't tell him what my current interest rate was, he had plenty of other phone calls waiting. (I believe it, I had to wait for him to come on line after the person that makes initial call put me on hold!) When I told him...
Read more
Anonymous
DR. SCHMENDRICK

All you had to do was disconnect the call. That's it. Stop whining and grow a spine.All you had to do was disconnect the call. That's it. Stop whining and grow a spine.All you...

1.0
I didn't like
  • Unhelpful customer support
#1300391
Reply to reviews
We applied to Loan Depot in March 2018 for a refinance. We submitted documents, twice..sometimes three times,but we were patient. We were eventually approved after the house was appraised, on the condition that the roof be repaired, all flaking paint inside and outside...
Read more
1.4
I didn't like
  • Requiring major repairs be made and we were not really approved
#1299239
Reply to reviews
This is a true story. We are pre-approved for a cash out loan on the basis that we repair the roof and take care of all flaking paint, inside and outside. We we explained to the underwriter that this was no small project due to the size of our house and that we were...
Read more
#1299212
Reply to reviews
This company pulled a hard inquiry on my credit report and the guy on the phone said it would be a soft inquiry and if i decided to go through with the loan THEN it would be a hard inquiry.All I wanted to know about were their home equity rates,in order to find the...
Read more
Anonymous
Schmendrick

All you had to do was disconnect the call. That's it. Stop whining and grow a spine.

#1294586
Reply to reviews
We started our refi process with loan depot in April 2018 , it is now July . They bated us with a promise of a loan to pay off our cars and refi our house . They paid off our old mortgage company , but have not sent us the money or our bank . Our old mortgage company...
Read more
Anonymous
BP

You should probably be writing this reveiw about the Title Company. They're the ones who write the checks when the loan funds, not the lender.

Anonymous
BP

You should probably be writing this review about the title company. They're responsible for paying everyone, not the lender.

1.3
I didn't like
  • Unhelpful customer support
#1293098
Reply to reviews
Mom has been dealing with these people since october and still nothing. She has spent thousands of dollars for inspections cause they are only good for a month. I told her they are just taken her money. Because they are not a legit company .Please have your parents...
Read more
Anonymous
DR. SCHEMDRICK C. LIPSCHITZ

HYPERBOLE + POOR GRAMMAR = THIS SUPPOSED "REVIEW."YOUR PARENTS SHOULD HAVE HAD YOU REPEAT THIRD GRADE ENGLISH.NO RESIDENTIAL PROPERTY APPRAISAL COSTS "THOUSANDS OF DOLLARS."YO...

1.0
#1285703
Reply to reviews
Ok. Where to start. In March 2018 we were looking at getting a mortgage loan to consolidate some bills and pay off with some cash back for future emergency fund. Well 3 months later and them asking for one thing after another and another and another and us providing it...
Read more
#1285514
Reply to reviews

Contact Loan Depot

Mailing Address:
Loan Depot
26642 Towne Centre Drive
Foothill Ranch, California 92610
United States
Phone:
(888) 337-6888
More
I can't get off the call list. I have been called 36 times this week. Yes, 36 times. If they have the best deal in town why do they need to hound prospects???? ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring ring...
Read more
Anonymous
Tinymanz

Can we say Dr. Schmendrick C. Lipschitz is a complete *** bag!These people have concerns about a companies practices and Dr. *** Bag has nothing better to do than run them dow...

Anonymous
DR. SCHMENDRICK C. LIPSCHITZ

HERE'S SOME NOVEL SOLUTIONS FOR YOUR FAUX PROBLEM:1. DON'T ANSWER THE PHONE CALLS2. BLOCK THE PHONE NUMBER.3. DON'T SUBMIT YOUR TELEPHONE NUMBER IN THE FIRST PLACE VIA THE INT...

#1284822
Reply to reviews