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I TRIED TO GET A REFINANCE WITH LOAN DEPOT BECAUSE MY CREDIT SCORE WAS 593 THEY HAD THE NEVER TO TELL ME THAT IN ORDER TO GET RID OF THE MIP THAT MY CREDIT SCORE WOULD HAVE TO BE 620 AND SINCE I WOULD BE PAYING OFF MY CREDITORS WITH THE CASH OUT, THEN MY CREDIT SCORE...
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#1193235
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I have a new mortgage being serviced by LoanDepot. They are able to send me bills by mail, which I pay each month. However, they are completely unable to let me log into their website to set up automatic payments or manage my loan online, because they don't know my...
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1.0
I didn't like
  • Unhelpful customer support
#1190709
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Loan depot debited $375 and $10 from my SAMs MasterCard account in Nov 2017 in two separate transactions. Then $375 was credited back onto to card in Dec 2017. I can't pin down this transaction on my end so I made the inquiry to reconcile my account. The Loan Depot...
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2.7
I liked
  • Customer service effort
#1188938
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Loan Depot - They try to get loans through third parties

I already had a loan not through them They got my number and info from an online company and called me but I refused them called customer service they said since I answered phone that was their permission put an inquiry on credit report but if they were the last mortgage company on earth I would burn they house and not deal with those foools
#1188384
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Loan Depot - The worts lander in the world

this guy Michael from cali is a clown like evryone in the deparment trust no one
1.1
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
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Reliability
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Value for money
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#1187102
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I obtained a mortgage from Loandepot for a home in 2014. In February of 2016 while attempting to pay my mortgage payment of $1858.33 I was unable due to the fact that the website was saying my mortgage was $2186.93. Thinking this was a computer “glitch” I called...
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Anonymous
Anonymous

The same thing happened to me and my husband. We are both handicapped. We live on $1700.00 and the loan monthly payment went up to $1448.64 for the same reason. When they did ...

Anonymous
Benjamin Dover

Well, the rise in property taxes ma'am isnt the problem with Loandepot. If you rolled in your escrow with your loan, your payments go up so Loandepot can take care of the amou...

#1186396
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Loan Depot - Baddddddd very badddddd

do not trust this lender the tru liars
1.1
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
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#1185931
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Since 2015 when my loan was opened they have said they did not receive my flood policy but that’s because they wanted to issue me a policy for the same as year prior however national flood lowed premium by over 1/2. Loan depot issued one for me continually saying they...
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1.0
#1176627
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Was contacted by a representative Joe Illiano Made application for refinance home loan. Every thing went fine for the beginning. i sent all documents ask for. then it was transferred to a account manager Jennifer Williams . From there on it was a night mare. She ask...
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Anonymous
Nancy tanner

Had same bad experience

#1175384
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I have been dealing with loan depot since beginning of November . I have never seen a mortgage company take so long on closing and so inconsistent with what closing costs were and what I could pay off with a refi. I just closed with them finally and still have yet to...
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2.5
#1174914
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