I contacted Loan Depot to see about refinancing our current loan. I was told the loan would take approx.
60 days to close. We supposedly were "locked in" at a certain percentage rate. After jumping through one hoop after another and being told multiple different reasons why it was taking so long, the end result was 4 months of not closing the loan, being told another company couldn't do it in the time they stated, and then being told we had "timed out" on the current loan and the rates went up so we would have to start all over, we then went to a different company who closed our loan in 40 days.
Stay away from this place. They DO NOT know what they are doing!
Product or Service Mentioned: Loan Depot Loan Refinance.
Reason of review: Order processing issue.