Loan Depot - UNPROFESSIONAL loan processors
My insurance company was contacted by Loan Depot for information which is pretty typical and normal. However when they asked for something that our system didn't support they called our corporate office to complain against us.
Luckily our Corp office is aware of system limitations. Sadly because of the actions of Ms. Maskrey I wouldn't use this company or recommend them to anyone. The really sad part is we tried to do all we could for her and she was rude to our entire staff and wouldn't listen to anyone without interrupting them over and over again.
Loan Depot claims in their mission and values statement to employ uncompromised ethical standards demonstrating honest and fairness in every action we take. That wasn't our experience with them AT ALL!!
Reason of review: Order processing issue.
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